TERMS & CONDITIONS – CLARITY® / CLARITY DOG TRAINING

These Terms and Conditions (“Terms”) govern your access to and use of all websites, products, services, and digital content provided by MJK9 Ventures, LLC, including all associated companies such as Cosmic Canine Plano, LLC and K9 Education Services, LLC (“the Company,” “we,” “our,” or “us”).
By accessing or using any of our websites, online platforms, courses, memberships, or services, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not use our websites or services.

1. PROGRAMS, PRODUCTS & SERVICES

The Company provides a variety of dog training programs, online courses, subscriptions, and coaching services, including but not limited to:

• Clarity® Core Program™
• Clarity® VIP Coaching™
• Clarity® Elite Coaching Program™
• Digital courses, online communities, and training resources

Each product or program includes its own specific Terms & Conditions, which supplement and work in combination with this site-wide T&C.
If there is a conflict between this document and a program’s specific Terms, the program-specific Terms take precedence.

2. GENERAL USER RESPONSIBILITIES

By using this site or any Company service, you agree to:

• Provide accurate and complete information at checkout and during account creation
• Use our content, community spaces, and coaching environments respectfully
• Follow all community guidelines, program rules, and expectations
• Keep your login details private and secure
• Access content only for your own personal use
• Consult a licensed veterinarian or medical professional when appropriate

You must be at least 18 years old to enroll in any paid program or membership.

3. COMMUNITY CONDUCT & REMOVAL POLICY

To maintain a supportive and professional environment, users must adhere to community and program guidelines at all times.

The Company reserves the right to remove, suspend, or permanently revoke access for any user who engages in:

• Disrespectful, hostile, or aggressive behavior
• Harassment, bullying, or abusive language
• Repeated violation of community rules or program guidelines
• Disruption of coaching calls, community spaces, or learning environments
• Any conduct deemed inappropriate or harmful by the Company

If a user is removed for misconduct:
• No refunds will be issued
• Access to all programs, communities, and services may be terminated immediately

Participation is a privilege and requires maintaining appropriate conduct.

4. PAYMENTS, BILLING & FEES

All prices, program fees, and subscription rates are listed at checkout.

By enrolling in a program or subscription, you agree to:

• Pay all associated fees
• Maintain a valid payment method for recurring charges
• Acknowledge that payment processor fees may apply

For subscription-based products:
• Billing renews automatically unless canceled prior to the renewal date
• You authorize the Company to charge your selected payment method monthly

The Company may adjust pricing, and notice will be provided in advance when required.

5. REFUND POLICY

Refund policies vary by program. Each program’s individual Terms & Conditions outline the specific satisfaction guarantee and refund eligibility requirements.

Unless stated otherwise in a program’s specific Terms:

• The Company offers a 30-Day Satisfaction Guarantee on initial enrollment or setup fees only.
• Refund requests must be submitted within 30 days of purchase.
• Requests must be sent in writing to [email protected].
• After the 30-day window, no refunds will be issued on initial program fees.
• Monthly subscription fees are not refundable or prorated under any circumstances.
• Digital products, add-on coaching sessions, and standalone resources are final sale unless explicitly stated otherwise.

Always refer to the program-specific Terms for full details on eligibility and requirements.

6. PROGRAM ACCESS & AVAILABILITY

Access to digital content, course materials, communities, or coaching environments is determined by the program you purchased.

In general:

• Subscription-based access continues only while your subscription remains active
• Access ends immediately if a subscription is canceled or payment fails
• The Company may update, modify, or remove course content at any time
• No program includes permanent or lifetime access unless explicitly stated

7. INTELLECTUAL PROPERTY RIGHTS

All content provided by the Company is the exclusive intellectual property of MJK9 Ventures, LLC. This includes:

• Videos, lessons, and training modules
• Written guides, worksheets, and workbooks
• Coaching recordings and session materials
• Community content
• Proprietary training systems, branding, and curriculum

Users may not copy, share, distribute, download, or reproduce any content without written permission.
The CLARITY® brand, curriculum, and training methods are protected and may not be used without authorization.

Unauthorized use may result in termination of access and/or legal action.

8. NOT A SUBSTITUTE FOR PROFESSIONAL CARE

Company programs are educational and do not replace:

• Veterinary care
• Emergency medical assistance
• Licensed mental health services
• Clinical behavioral assessments

Users must consult qualified professionals for medical, behavioral, or psychological needs.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by law, the Company is not liable for:

• Injuries or damages resulting from dog training or dog behavior
• Misuse of training tools or techniques
• Decisions made based on program content
• Loss of access due to technical issues or third-party platforms
• Indirect, incidental, or consequential damages

Users assume full responsibility for the safety of themselves, their dogs, and their training environment.

10. PRIVACY POLICY

Your use of this site constitutes agreement with our Privacy Policy, which explains how we collect and use your personal information.
Our Privacy Policy is accessible in the website footer.

11. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by and interpreted according to the laws of the State of Texas.
The venue for any dispute shall be Collin County, Texas.

12. CHANGES TO THESE TERMS

The Company reserves the right to update or modify these Terms at any time.
Changes take effect immediately upon being posted on this website.
Continued use of the site constitutes acceptance of the updated Terms.